Terms of Service

By accessing or using TraceDataIQ's services, you agree to be bound by these Terms. If you are using the service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. If you do not agree, do not access or use our services.

TraceDataIQ provides a cloud-based platform for automated bank statement analysis, including but not limited to:

• • Optical character recognition (OCR) and AI-powered extraction of financial data from PDF bank statements
• • Transaction classification, categorization, and risk scoring
• • Underwriting report generation with cashflow analysis
• • Business verification and intelligence (TraceIQ)
• • MCA/term loan detection and fraud indicators
• • API access for programmatic integration

• Eligibility: You must be at least 18 years old and authorized to conduct business on behalf of your organization.
• Account Security: You are responsible for maintaining the confidentiality of your login credentials and API keys. You must notify us immediately of any unauthorized access.
• Accurate Information: You agree to provide accurate, current, and complete information during registration and to keep it updated.
• One Account Per Organization: Each organization is assigned a single tenant. Sub-accounts are managed through role-based user invitations.

You agree not to:

• • Upload forged, altered, or fraudulent bank statements
• • Use the service for money laundering, terrorism financing, or any illegal activity
• • Attempt to access data belonging to other tenants or users
• • Reverse-engineer, decompile, or disassemble any part of the platform
• • Use automated tools to scrape or harvest data from the platform beyond authorized API usage
• • Resell, sublicense, or redistribute access to the service without written permission
• • Interfere with or disrupt the integrity or performance of the service
• • Circumvent any security measures or access controls

5. Data Ownership & License

• Your Data: You retain all ownership rights to the bank statements and data you upload. We do not claim ownership of your data.
• License Grant: You grant TraceDataIQ a limited, non-exclusive license to process, analyze, and store your uploaded data solely for the purpose of providing the services.
• Aggregated Data: We may use anonymized, aggregated data (that cannot identify you or your customers) to improve our services, algorithms, and benchmarks.
• Our IP: The platform, algorithms, AI models, reports format, and all intellectual property therein remain the exclusive property of TraceDataIQ LLC.

• Subscription Plans: Services are provided under subscription plans as described on our pricing page. Fees are billed in advance on a monthly or annual basis.
• Usage-Based Charges: Certain features (API calls, AI processing, storage) may incur usage-based charges beyond plan limits.
• Payment Terms: Payment is due upon invoice. Late payments may result in suspension of services after a 15-day grace period.
• Refunds: Fees are non-refundable except as required by applicable law or at our sole discretion.
• Price Changes: We may modify pricing with 30 days' prior written notice. Continued use after the effective date constitutes acceptance.

7. Service Availability & SLA

• Uptime Target: We target 99.9% uptime for the platform, excluding scheduled maintenance windows.
• Maintenance: Scheduled maintenance will be communicated at least 48 hours in advance when possible.
• No Guarantee: While we strive for high availability, we do not guarantee uninterrupted or error-free service. The service is provided "as is."

• Not Financial Advice: TraceDataIQ provides data analysis tools. Our reports, scores, and risk assessments are informational only and do not constitute financial, legal, or lending advice.
• Accuracy: While we strive for high accuracy in OCR and AI classification, we do not guarantee 100% accuracy. Users should verify critical data before making lending decisions.
• Limitation of Liability: To the maximum extent permitted by law, TraceDataIQ's total liability for any claims arising from the use of our services shall not exceed the fees paid by you in the 12 months preceding the claim.
• Consequential Damages: In no event shall TraceDataIQ be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

9. Indemnification

You agree to indemnify, defend, and hold harmless TraceDataIQ LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the services, violation of these Terms, or infringement of any third-party rights.

10. Termination

• By You: You may terminate your account at any time by contacting us. Termination does not entitle you to a refund of prepaid fees.
• By Us: We may suspend or terminate your access for violation of these Terms, non-payment, or any conduct we deem harmful to the platform or other users.
• Effect of Termination: Upon termination, your right to use the service ceases immediately. We will retain your data for 90 days to allow retrieval, after which it will be permanently deleted.

11. Governing Law & Dispute Resolution

• Governing Law: These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
• Arbitration: Any disputes arising from these Terms shall be resolved through binding arbitration in Los Angeles County, California, under the rules of the American Arbitration Association.
• Class Action Waiver: You agree to resolve disputes on an individual basis and waive any right to participate in a class action lawsuit.

12. Miscellaneous

• Entire Agreement: These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and TraceDataIQ.
• Severability: If any provision is found unenforceable, the remaining provisions shall continue in full force and effect.
• Assignment: You may not assign your rights under these Terms without our prior written consent.
• Amendments: We may update these Terms with 30 days' notice. Continued use after the effective date constitutes acceptance.

For questions about these Terms of Service: